• Q: How do I purchase tickets?
• A: Online at www.pageanttickets.com
  By telephone at 800-487-3378 during business hours.
  By mail order; call ticket office to request ticket order form.
  At our ticket window at 650 Laguna Canyon Rd, Laguna Beach CA 92651

• Q: What are your business hours?
• A: Ticket office: Daily 10am to 4pm; Summer hours: Daily 9am to 9pm
  Administrative Office: Monday - Friday 9am to 5pm; closed holidays

• Q: When do tickets go on sale?
• A: October 1st to members by mail; December 1st to general public by mail, telephone and internet. Ticket window opens March 1st.

• Q: If I come to the ticket window, can I avoid paying the service fee?
• A: Each ticket bears a service fee regardless of how it is purchased.

• Q: Do you sell tickets through other websites or agencies?
• A: No. Ticket brokers and individuals often resell Pageant tickets at inflated prices, but we do not guarantee their authenticity, nor do we extend ticket services, such as reprints, exchanges or will call to third party purchasers.

• Q: Do you have a ticket limit?
• A: Members may buy 24 priority tickets; general public may buy 20; groups are not limited if all tickets are for the same performance.

• Q: Do you have group discounts?
• A: We offer two free tickets for every 20 purchased, Sundays-Thursdays. Excludes loge and main tier center. For reservations and information call Anne Mai, Group Sales Coordinator, at 949-464-4210.

• Q: Do children and infants need tickets?
• A: Every person attending the Pageant must have a ticket and sit in that seat. No babes-in-arms or children under four years old will be admitted.

• Q: Are there discounts for children and seniors?
• A: No, all tickets are priced the same regardless of age.

• Q: Do you have gift certificates?
• A: No. You may purchase tickets for a specific performance as gifts, which we will exchange at no charge at the recipient's request.

• Q: What is your exchange policy?
• A: Tickets may be exchanged up to 2 weeks prior to the performance date subject to availability. Tickets previously purchased at a discount will revert to regular price once the promotion period has ended. Customer is responsible for difference (if applicable). There is a $10 per ticket fee for each exchange. Call the ticket office at 800-487-3378 for details and to arrange an exchange.

• Q: What if I cannot find a suitable exchange?
• A: You may donate your tickets back to the organization. We will provide a tax-deductible donation acknowledgment.

• Q: My seats are all odd or even numbered. Are they together?
• A: Yes. Seats #1 and 2 are located in the center, with odd numbers going toward stage left and even numbers toward stage right.

• Q: How many seats are there in the theater? And how many rows?
• A: There are 2,600 seats and 40 rows.

• Q: What time does the show start, when may I be seated,
  is there an intermission and what time is the show over?
• A: The doors open at 7:30 pm, curtain time is 8:30, intermission is 9:30.
  The show ends at 10:30 pm.

• Q: What time should I plan to arrive?
• A: We have two restaurants, a wine bar, live music before the show, an art
  exhibit with 140 artists, art classes, demonstrations and tours, so come early.

• Q: Is the art exhibit open after the show?
• A: The exhibit and gift shop are both open until 11:30 pm.

• Q: May I bring a picnic?
• A: There are tables and chairs on the grounds where you may picnic before the show. Not permitted are oversized coolers, food containers or picnic baskets, personal tables or chairs, candles or cooking equipment.

• Q: Are dogs or pets allowed?
• A: Service animals only are permitted.

• Q: May I purchase wheelchair or accessible seating online?
• A: Wheelchair and accessible seating are available online, but you may also call the ticket office at 800-487-3378 if you have special or complex seating requirements. Bariatric seating is available by phone for large patrons.

• Q: What services do you offer for deaf and hard-of-hearing patrons?
• A: We offer both large-print scripts and VenueReaders, which are electronic handheld reading devices with Pageant script and color images. Available free of charge at ticket office. Reservations recommended.

• Q: Are cameras or recording devices allowed during the show?
• A: No, including photography with cellphones.

• Q: What happens if it rains?
• A: It is the Pageant director’s responsibility to decide whether or not a show will be cancelled. If a show has been officially cancelled, no refunds will be given, but replacement tickets during the current season only will be offered based on availability. Unused tickets are tax deductible.